Terms of Use/Privacy/Refund Policy

Web Site Terms and Conditions of Use 

1. Terms 

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law. 

2. Disclaimer 

The materials on Corporate Protection Australia Group's web site are provided "as is". Corporate Protection Australia Group (CPA Group) makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, CPA Group does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site. 

3. Limitations 

In no event shall CPA Group or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on CPA Group's Internet site. 

4. Revisions and Errata 

The materials appearing on CPA Group's web site could include technical, typographical, or photographic errors. CPA Group does not warrant that any of the materials on its web site are accurate, complete, or current. CPA Group may make changes to the materials contained on its web site at any time without notice. CPA Group does not, however, make any commitment to update the materials. 

5. Links 

CPA Group is not responsible for the contents of any linked site. The inclusion of any link does not imply endorsement by CPA Group of the site. Use of any such linked web site is at the user's own risk. 

6. Site Terms of Use Modifications 

CPA Group may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use. 

7. Governing Law 

Any claim relating to CPA Group's web site shall be governed by the laws of the State of Queensland without regard to its conflict of law provisions. 

PRIVACY STATEMENT 

Our Privacy Commitments 

CPA Group respect the privacy of every person who visits, logs on or subscribes to our websites and on-line publications, and is committed to ensuring a safe on-line experience. This Privacy Statement applies to all CPA Group websites ("Sites") as listed below under the heading "Sites" and outlines the information CPA Group may collect and how we may use that information. 

This Privacy Statement also tells you how you can verify the accuracy of your personal information submitted to CPA Group through our Sites and how you can request that we delete or update it. 

This Privacy Statement consists of a general section, which applies to all Sites, followed by specific sections on CPA Group and Sites that provide supplementary information about the personal information collected on those Sites. 

Please note that the Sites may contain links to external sites and may contain advertisements for, and/or the opportunity for you to purchase products or services from third parties. Please note that this privacy statement does not control the activities of such third parties, and users should consult those third party sites' privacy policies. 

Information About CPA Group 

CPA Group's principal business activities are: 

 Provision of Asset Protection Officers and Supervisors 

 Provision of Emergency Response Crew Coordinators and Personnel 

 Provision of Emergency Medical Technicians, Occupational First Aid and Senior First Aid Personnel 

 Port Facility Security Officer, Maritime Security Guard, Maritime Industry Participant Training 

 Industrial Dispute Management Solutions 

 Port Facility Security Plans, MSP and Security Audits, as well as Security Risk Assessments, Compliance Reviews and Security Management Plans 

 Critical Infrastructure and Business Continuity Plans 

 Desktop Scenarios and Operational Exercises 

 Provision of Security Management Systems including Access Control, CCTV, Alarms and associated hardware as well as the Supply and Installation of a comprehensive range of Electronic and Software Security Solutions. 

 Distribute and facilitate the implementation of the Data Dot DNA Property Recognition System 

Company Address: 

CPA Group 

Building 7, 231 Holt St Pinkenba QLD 4008

Collection of Personal Information 

CPA Group's primary goal in collecting personal information from you is to give you an enjoyable customised experience whilst allowing us to provide services and features that most likely meet your needs. 

CPA Group gives you the option to access our Sites' home pages without subscribing or registering or disclosing your personal data. 

Where, as part of our Site services, we enable you to post information or materials on our Site, we may access and monitor any information which you upload or input in order to fulfil our obligations to you and protect or comply with our legal rights and obligations. 

We do not collect personal information about our Site visitors or product enquirers. 

Please note that we do not collect any personal information from children under sixteen years of age and that no child under sixteen should submit any personal information to any of the Sites. Should we discover that any such personal information has been delivered to any of the Sites, we will remove that information as soon as possible. 

Types of Personal Information Held and its Use 

On the Sites, CPA Group collects personally identifiable information, such as your name, business name, work and/or home address, and telephone number and email address and comments/information you may input or post. CPA Group may also collect demographic information, such as your postcode, age and gender. Some Sites may collect a combination of the two types of information. 

CPA Group collects and uses your personal information to operate its Sites efficiently and to deliver the services and information to you. 

Your personal information may be used for the purposes of: 

• Customer Administration, i.e. part of the personal data is used for the provision of information, communications, or transaction services such as placing an order and delivering products and/or services to you. 

• Marketing, i.e. parts of your personal data may be used by CPA Group to contact you by email, fax, telephone and/or post for sending information or promotional material relating to our services. 

CPA Group gives you the opportunity to opt-out of receiving marketing communications and will in certain circumstances need to obtain your consent before sending such communications to you. 

CPA Group may also use your information to measure what area users visit most frequently and what information users access the most. We use this data in connection with the design of our websites. This information also helps us determine what is most beneficial for our users and how we can continually create a better overall service for you. Employees or contractors of CPA Group who are given access to your usage information will be required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for CPA Group. 

Any other purposes for which CPA Group wishes to use your personal data will be notified to you and your personal data will not be used for any such purpose without obtaining your prior consent. 

Consents and Opt-Outs 

You can give your consent to or opt-out of particular uses of your data as indicated above by informing CPA Group by email, post or phone. 

Use of Cookies 

All CPA Group's Sites use "cookies.” 

A cookie is a text file placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie. Cookies are either used only during your session (“temporary” or "session state" cookies) or stored on your computer's hard drive (“permanent” cookies. 

Temporary cookies are a mechanism for maintaining continuity between pages during your visit. These cookies are maintained in your browser’s active memory and are terminated at the conclusion of the Site visit. Permanent cookies are used to recall on subsequent visits your login information and your agreement to our terms and conditions. 

Cookies are integral to the functioning of the CPA Group Sites. By using your browser’s options to block cookies you will effectively prohibit effective use of CPA Group sites. If you still wish to control the operation of cookies, then functionality is available through your browser. Generally you have the options to accept all cookies, to be notified when a cookie is issued or reject all cookies. 

Disclosures 

Information collected at one Site may be shared within CPA Group for the purposes listed above. Your personal data may also be sold to other companies in the form of lists and directories, but only after permission from you in accordance with the provisions above. 

CPA Group may also disclose your personal data to third parties, including, without limitation, professional advisers, or governmental or State institutions or authorities, where necessary in order to exercise or defend its legal rights or where required by law. 

Please note that the Sites may contain links to external sites and may contain advertisements for, and/or the opportunity for you to purchase products or services from third parties. Please note that this privacy statement does not control the activities of such third parties, and users should consult those third party sites' privacy policies. 

Confidentiality Security of Your Personal Information 

CPA Group is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration. We have implemented information security policies, rules and technical measures to protect the personal data that we have under our control. 

We also give you the option of using a secure transmission method to send us personal data identifiers, such as credit card details and bank account number. 

How to Access, Update and Erase Your Personal Information 

If you wish to know whether we are keeping personal data about you, or if you have an enquiry about our privacy policy or your personal information held by CPA Group, in relation to all the Sites you can contact the Data Protection Officer via: 

 Postal mail to this address : CPA Group Building 7, 231 Holt St Pinkenba QLD 4008 – PO Box 184 Pinkenba Qld 4008

 Telephone: 1300 669 144 

 Email: info@cpagroup.com.au

CPA Group allows you to challenge the data that we hold about you and, where appropriate in accordance with applicable laws, you may have your personal information: 

 erased 

 rectified or amended

Changes to this Privacy Statement 

CPA Group will occasionally update this Privacy Statement to reflect new legislation or industry practice and customer feedback. We encourage you to review this Privacy Statement periodically to be informed of how CPA Group is protecting your personal information. 

Sites 

This Privacy Statement applies to the websites located on the World Wide Web, including but not limited to, the following domains: 

www.cpasecurity.com.au 

www.cpagroup.com.au 

www.statetrainingservices.com.au 

www.baselinetraining.com